4. Delivery & Carriage Charges
4.1 Goods will be dispatched from our warehouse as soon as possible and any estimated dispatch date is an estimate, which can change without notice. Dispatch may be delayed in accordance with point 4.12.
4.2 We will deliver goods based upon the carriage option selected. Delivery days are shown during the checkout process. Deliveries may be delayed in accordance with point 4.12.
4.3 Your order may arrive in more than one delivery.
4.4 We can deliver anywhere in the world but we may need to provide a quote prior to you completing the checkout process. Please ensure you select the correct option to avoid us having to call you to ask for more money.
4.5 We will deliver the goods to the premises you specify on your order. You must be at your specified location to accept delivery of your order, which is between 7:30am and 6:00pm Monday-Friday.
4.5.1 Finance purchases must be delivered to the billing address without exception.
4.6 Environmentally responsible disposal of packing materials is your responsibility. Please reuse the packaging where possible.
4.7 If there is no one to accept the order on the scheduled delivery date the goods may be returned to our warehouse and we reserve the right to charge you an additional re-delivery charge.
4.8 If you change the delivery address once the goods have been dispatched to you, we reserve the right to pass on any extra charges made by our carriers for redirecting your delivery, if the carriers are able to make the change. This will delay your delivery.
4.9 Please check the goods on delivery - any goods found to be missing or damaged should be notified to the delivery driver at the time of delivery or ourselves within two working days of delivery of the items.
4.10 If the goods are lost or damaged please report this to us within two working days from the delivery day.
4.11 Deliveries will be made to the front door or loading area only. Machine installations are the responsibility of the customer. Our chosen carrier will not be able to offer help.
4.12 Sometimes, for reasons beyond our control we may be prevented from delivering your goods as planned. These might include things such as accidents, breakdowns, fire, flood, storm, severe weather, acts of god, war, riot, civil commotion, malicious damage or the default of our suppliers. We are not responsible where this causes a delay or failure in delivering your goods.
4.13 Time is not the essence of the contract unless expressly stated otherwise in writing by a Director of the Company.
4.14 Free delivery is available on orders where the goods cost more than £50.
4.14.1 Additional charges will apply where orders are not from UK Mainland.
4.14.2 Free carriage is for our standard delivery option only.